Friday, 3 November 2017

New CIK Store Grand Opening in Markham on November 1st 2017

CIK Markham store at First Markham Place, unit 155, 3255 Highway 7, is open today! It is open 7 days a week from 11:00 am to 7:00 pm to better serve our customers. Services we provide in the new store include:

  • New Customer Sign Up
  • Invoice Payment
  • Technical Support (Sat. and Sun. only)
  • Equipment Return (No mail return*)
  • Equipment Pickup

The unique lifestyle destination will also provide customers the opportunity to discover new trends in technology and telecommunication with a retail space. In addition , a knowledgeable and enthusiastic team will deliver expert information and advice to create the finest customer experience.

At the same time, 241 Whitehall Drive is back to regular working hours and open Monday to Friday from 9:30 am to 6:00 pm.

*CIK Markham store only accepts the equipment return in person.

Friday, 13 October 2017

You have a special Anniversary offer waiting!!

In CIK’s 14th year anniversary, we are grateful to our clients and customers who trusted in us to help them provide immaculate services and products. Your demands, challenges and feedbacks have pushed us to go ahead and improve vigorously. Our success story remains incomplete without the support of our clients and customers. Not only have you made us a part of your lives but also helped us reach out to the world. YOU spread the word faster and in a better way than any of our promotional means could.

In our anniversary, we want to share our happiness with you, because our customers make us who we are. To show our appreciation for your patronage over the years, we are now offering a special anniversary promotion plan to every new customer. We have special plans tailored to different customers in different provinces.


  • Download speeds up to 50 Mbps
  • Upload speeds up to 10 Mbps
  • Unlimited usage
  • Free home phone Canada-wide calling included
  • Free local Skinny TV package included
  • First year $49.99/m; after $59.99/m
  • Modem free to use; TV STB rental $3.99/m
  • No contract

  • Download speeds up to 15 Mbps
  • Upload speeds up to 10 Mbps
  • Unlimited usage
  • Free home phone Canada-wide calling included
  • First year $29.99/m; after $39.99/m
  • Modem free to use
  • No contract

West Coast(Alberta, British Columbia, Manitoba and Saskatchewan)
  • Download speeds up to 150 Mbps
  • Upload speeds up to 15 Mbps
  • Unlimited usage
  • Free home phone Canada-wide calling included
  • Free local Skinny TV is available*
  • First year $59.99/m; after $69.99/m
  • Modem free to use
  • No contract

With the prices and services that we are offering you can enjoy all your surfing, gaming, streaming, calling, and downloading without worrying about your bills or usage. Also Sharing is Caring, when you invite your friends through our referral program you can earn Rewards!

We plan to keep our business and relation growing with you and continue to provide you nothing less than the best. With your support, we wish to explore new heights this year.

*TV STB rental $3.99/m is required.

Friday, 29 September 2017

CIK 14th anniversary " Changes for the better, CIK grows with you " Celebration

On the first day of fall on September 22nd 2017, CIK Telecom celebrated the opening of their new Toronto headquarters opening and 14th year anniversary. The theme "Changes for the better, CIK grows with you" is so befitting because CIK can only change with the community that have made them grow over the years. CIK was honoured to invite the Mayor of Markham, Ontario Minister of research and innovation, Members of Parliament, York Regional Councillors, Markham Ward Councillors, business managers of the National Bank of Canada, industrial & commercial bank directors , other dignitaries and business partners to participate in the celebration and opening event.

At 11:00 am in the morning, CIK's chief executive officer Jordan Deng , CIK's chief technology officer Jack Jin , Mayor of Markham Frank Scarpitti, member of parliament representative Shawn Wang and representative of Ontario Minister of research and innovation Marina Loo participated in the ribbon cutting opening ceremony, heralding CIK Telecom's official arrival in Markham.

During the celebrations, Markham Mayor Frank Scarpitti held a warm speech: "Welcome CIK Telecom for officially settling your headquarters in Markham, accompanied by the expansion of your enterprise, CIK indirectly contributed to the development of the national economy, while helping society address some of the employment problems. In addition, CIK telecom has always been in the service of Canadian local communities with a sense and mission of social responsibility, providing active Charity Funds, organizes community activities, promoting the concept of energy saving and environmental protection. Currently, CIK is developing their own CIK fiber in some cities in Canada. By developing this FTTC project, CIK fiber-optic network covering whole cities, gives Canadian households access to faster and more stable internet services that will be future proof.

A thunderous sound of gongs and drums, followed by an energetic lion dance brought the celebrations to a roaring climax. 14 years ago and with hopeful dreams, CIK thrives as a lion now, trying to stand on the world stage. CIK telecom has become a large-scale multinational enterprise, with over 400 employees worldwide. In Canada, CIK telecom is one of the leading independent internet service providers, with nearly 180,000 customers, who benefit from the CIK high quality and low price business model and customer-oriented service philosophy.

Over the years, CIK acquired the following awards:
CIK was rewarded as the most progressive Chinese company in 2013 by the Association of Chinese Canadian Entrepreneurs
CIK has been ranked on the PROFIT 500 list for three consecutive years, the definitive ranking of Canada’s fastest growing companies. CIK was ranked No. 25 on the list of 2014 PROFIT 500 and became a leader among the Chinese enterprises in Canada
CIK was rewarded as 2015 Canada’s Fastest ISP and was ranked No.4 in Ontario by
In 2017, CIK is ranked for the 2nd year in a row as one of the top 10 fastest ISPs in Canada by PC Magazine.

As of today CIK Telecom would not have grown so much without the company's leadership, hard work, resourcefulness and decisiveness; and all the hard work all the new and old employees put in. Also many thanks to the Canadian communities for support and encouragement, and thanks to all the Canadian government leaders for encouragement and support. To this day, CIK will continue to focus on product innovation, to provide better products and services to our customers, while doing what we can to give back to the Canadian community.

Tuesday, 5 September 2017

Get $50 bonus when you successfully refer a friend to CIK

We are proud to announce our limited time offer; you could earn $50 in credit* when you successfully refer a friend to CIK Telecom. When you refer a friend and they become a CIK Telecom customer, your Friend will also earn an instant $10 credit on activation.

Now is the ideal time to show your friend and family the benefit of joining CIK Telecom. Just let them know about our great rates and services.

*This is a limited time offer. For existing client to earn $50 for each friend that becomes a CIK Telecom customer, $50 will be credited on existing customer account after 30 days since the activation of the new customer. New customer will earn $10 instant credit upon sign up. 

Valid through: September 30, 2017

Thursday, 17 August 2017

CIK Sponsoring LanceBotics 200 Robotics Team

CIK Telecom is proud to be able to sponsor LanceBotics 200 Robotics Team, who has made it to the Vex Robotics World Championships in 2014- 2015, with a second visitation in 2015- 2016.

LanceBotics, established in 2013, is Leaside High School’s Vex Robotics club. Its Team 200 is an extracurricular robotics team of 45 Leaside High School students, a teacher volunteer and parent helpers. LanceBotics Team 200 is divided into three different teams (Team 200A, 200B and 200C) competing against other schools in VEX Robotics competitions.

With the supports of CIK and other sponsors, LanceBotics Team 200 can focus on the next VEX Worlds Robotics competition season. We believe LanceBotics will have many successful years to come.

Monday, 14 August 2017

Best Back to School Internet Promo Plan from CIK Telecom

When summer meets fall, back to school sales are raging. It's the best time to secure a great internet deal.

Usually, the back to school promotion is only for students, or those households with at least one student. However, CIK is offering an unbeatable internet promo plan that both students and non-students can take advantage of the promotion.

50M FTTN Internet + Home Phone + Skinny TV Bundle at ONLY $49.99/m
    Download speed up to 50 Mbps
    Upload speed up to 10 Mbps
    Unlimited usage
    First year $49.99/m; after $59.99/m
    Modem free to use; TV STB rental $3.99/m
    No contract
    Processing fee -$29.95 (Original $69.95)

The back to school promotion is only for customers from Ontario, and it ends on September 30th, 2017. Hurry to grab the amazing 3 in 1 bundle at only $49.99/m before it expires. Check out the details at

CIK offers different plans with unbeatable price along with different speeds. Most importantly, all the internet plans are unlimited and you do not have to worry going over the limit at all. You will definitely find a plan that fits you the best with CIK.

Friday, 28 July 2017

CIK supports 2017 Montreal's International Dragon Boat Festival

After having a wonderful celebration of Canada's 150th anniversary and the 375th anniversary of the city of Montreal, the annual Montreal Dragon boat festival was held on July 8-9 at the Montreal Olympic Water Sports Centre. The event was unprecedented and attracted more visitors and dragon boat teams than ever before, boasting 152 dragon boat teams from North America and other countries over the world. Before the events started, the Canadian prime minister Justin Trudeau congratulated the cultural event through video and wished the teams at the event and the festival great success!

This year's event consisted of a 500m free race, a 500m mixed race and 1000m free tournament. Although several tournaments had been won in previous years by the favourites, this did not prevent all the other teams from fighting trying to go for gold and show their fighting spirit. The two-day festival not only attracted a large number of Chinese Canadians to enjoy and cheer on the teams but many different Canadians from various backgrounds and cultures came to enjoy and cheer on the teams wholeheartedly.

CIK Telecom has always been supporting the Chinese community in Canada with the mission to promote and create a responsible, cultural open-minded and welcoming community .Through the active establishment of charitable funds, the community organises a welfare of activities that promotes energy conservation and environmental protection and awareness. Furthermore, CIK is there to contribute to the community by promoting cultural diversity and multiculturalism through physical activity and events.

The activities of CIK at the event were providing an awe-inspiring cheering squad, that consisted of beautiful young girls, who cheered on all the participating teams. Secondly, CIK staff was at the event to hand out free gifts to visitors. In our modest ways we hope to promote and contribute to the Chinese dragon boat culture and we hope we spread the spirit of the dragon boat sport.