Bring SuperFibre to Your Neighbourhood with CIK Telecom’s New Fibre Community Program

 

CIK Telecom is excited to announce the launch of our new Fibre Community Program, designed to bring SuperFibre internet to more neighbourhoods faster. By simply filling out a short form, residents can express interest in having CIK SuperFibre in their area, helping to prioritize fibre expansion based on local demand. The more people sign up, the faster your community will be connected to lightning-fast, reliable fibre-optic internet.

We pride ourselves on offering transparent pricing with no hidden fees and the promise of no surprise price hikes. With a commitment to both technology and community, CIK is focused on providing affordable, high-speed internet while supporting local causes and fostering growth. 

Sign up now and bring SuperFibre to your neighbourhood! 

CIK Telecom Celebrates 20 Years of Excellence

As the largest independent internet service provider in the Canadian telecommunications industry, we, CIK Telecom, are proud to announce our 20th anniversary. This milestone marks two decades of delivering cutting-edge services, fostering customer relationships, and positively contributing to diverse communities across Canada.

Founded in 2003, CIK Telecom embarked on a journey to transform the telecommunications landscape in Canada. We quickly rose to prominence from the humble beginnings by providing affordable, reliable, and high-speed internet solutions to homes and businesses. Our commitment to innovation paved the way for CIK’s expansion, with an extensive range of services, including internet, home phone, and IPTV, and the latest innovation, SuperFibre internet.

Customer Appreciation: The Heart of CIK

Over the years, we have prioritized customer satisfaction above all else. Our success story is incomplete without the unwavering support of thousands of customers who have chosen CIK as their trusted service provider. In celebration of the 20th anniversary, we are extending our gratitude to all our customers with exciting promotions, exclusive offers, and enhanced service features such as higher download and upload speeds. CIK would not have been able to grow this big without our customers.

Continued Commitment to Giving Back to the Community and the Future

Our journey has been about more than just business growth, it has been about creating a positive impact. From day one, we have been dedicated to giving back to the communities we serve. Through various initiatives, partnerships, and contributions, CIK has played an active role in supporting local causes, education, and digital inclusion programs.

"We are immensely proud to celebrate our 20th anniversary," said Jordan Deng, CEO at CIK Telecom. "This milestone is a testament to our team's dedication, the loyalty of our customers, and our commitment to making a positive difference in this difficult and expensive telecommunications landscape in Canada. As we reflect on our journey, we are excited to continue innovating, providing affordable services, improving customer experiences, and contributing to the communities that have embraced us. We know the road ahead of us is tough, especially now that we know that most independent ISPs were forced to sell to the big incumbents. We want

As we look towards the future, innovation remains at the forefront. To keep up with the evolving digital landscape, we plan to introduce even faster internet speeds, enhanced services, and new technologies with our own SuperFibre internet technology. As you might be aware we are building our own fibre network in Markham and Richmond Hill to be fully independent of the incumbent ISPs. Additionally, we will continue investing in initiatives that empower local communities, bridge the digital divide, and create a brighter future for all in Canada.

In the 20th year and beyond, we at CIK Telecom remain committed to our core values of integrity, customer-centricity, and community engagement. For more information about our community offerings, please visit https://www.ciktel.com/CommunitySupport

CIK Telecom is proud to announce the launch of 10GB Fibre Internet to thousands of homes in Markham

We are proud to announce the launch of 10Gbps fibre internet utilizing our own fibre network (rebranded as “SuperFibre”) to thousands of homes near our head office located at 241 Whitehall Drive in Markham.

Our new fibre development division, SuperFibre Communications Ltd, has won 3 fibre development contracts valued at $55M, awarded on July 20, 2022, by York Region to develop the fibre network for 6 cities in York Region, including Markham, Richmond Hill, Aurora, Newmarket, King and East Gwillimbury until December 31st, 2025.

SuperFibre Communications is responsible for developing, constructing and maintaining our own fibre internet networks for CIK Group, including FTTB (Fibre-To-The Building), FTTH (Fibre-to-the-House), and Air Fibre internet. SuperFibre Communications aims to build a completely independent fibre network from the last mile to the internet backbone without relying on any specific third party, while providing the fastest and most stable internet service available to people in Canada, by building and upgrading existing telecom infrastructure to a True Optical Fibre infrastructure in buildings and homes. SuperFibre Communications is building its own fibre network in Canada using fibre optic technology, the latest innovation in internet connectivity. This allows CIK Telecom and SuperFibre to be entirely independent of the incumbent ISPs such as Rogers or Bell.

Up to this day, we have completed over 50,000 FTTB units and thousands of FTTH constructions in the Markham and Richmond Hill area. Furthermore, we are in the process of migrating our entire network from 1Gbps to 10Gbps starting in the Markham area. With our SuperFibre division, we will have a more experienced and dedicated support team for customer service and technical support around the clock. We now have full autonomy over the fibre internet connections and lines in the ground, which means in case of an outage or technical failure, we can send out our own expert in-house technicians or engineers to fix any issue in a matter of minutes, without having to wait for over a day for a Rogers or Bell technician to try and fix things. We all know how that went when there was an outage causing a nationwide crisis.

Jordan Deng, CEO of CIK Telecom, mentioned, “Our SuperFibre network is completely developed in-house starting with the lines/connection at customer’s home to the internet lines underground connected to our own network. That means that any other internet company’s failure would not affect any of our customers who are connected to our own SuperFibre network. In our design, all SuperFibre customers will have fibre directly coming from our POI to their home, which means if they have a backup UPS at home for the modem and router, they would not need to worry about power outages while selecting up to 10Gbps speeds – the fastest residential speed in Canada.”

Jordan Deng also said: “Although our SuperFibre network is still very small, we are independent. And, we are providing customers with an extra fibre internet choice at a very affordable price.” To check if you are eligible, please check www.ciktel.com/superfibre.